Product safety
In an effort to provide better regulated consumer goods, from December 2024 onward all sellers within the EU have new responsibilities to fulfill. These responsibilities are bundled into something called the GPSR (General Product Safety Regulations). The GPSR ensures that all products sold in the EU are safe for consumers. To guarantee this, manufacturers (which I am considered to be one of under these conditions) must provide clear instructions and warnings for their items, evaluate potential risks, and maintain product traceabilty.
To comply with these safety standards I have added this section to my site/online shop, where I’ve put all potential risks, materials and proper use information together to be as transparent as possible about all of my products:
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ART PRINTS OF ANY SIZE (A6 - A5 - A3) Risks & safety: Small risk of paper cuts. Used materials: Sulfate board (a type of paper) with a thin laminate layer (plastic, matte) for durability Proper use: Put your art print in a frame, straight up on your wall, or in a binder to curate your own art book. Or put it anywhere else to enjoy the illustration. Do not: Use this for any purposes other than decorative |
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BUTTON PINS Risks & safety: CHOKING HAZARD: button pins are small items, keep away from young children and pets. Button pins have sharp pins to poke through fabric or other material to fasten them. Be sure to properly close it to avoid risk being pricked. Used materials: Metal disk (on the inside) & fastening pin, plastic backing and protective layer, paper design. Proper use: Pin this item on your clothes, bag, or in/on another designated spot to show it off Do not: Use this for any purposes other than decorative. |
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KEYCHAINS Risks & safety: - Used materials: Sealed acrylic, metal clasp Proper use: Hang this item on your keychain, bag, or from another designated spot to show it off Do not: Use this for any purposes other than decorative. |
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STICKERS AND STICKER SHEETS Risks & safety: Small risk of paper cuts. Stickers are small items, keep away from young children and pets to avoid a choking hazard. Used materials: Sticker paper, plastic matte laminate for waterproofing/general durability Proper use: Put the sticker in a journal, behind a phone case, on a water bottle, or any other flat surface to enjoy its design Do not: Use this for any purposes other than decorative |
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WOODEN PINS Risks & safety: Wooden pins have sharp push pins to poke through fabric or other material to fasten them. Be sure to properly cap the pins with the attached rubber backings to avoid the risk of being pricked. Wooden pins are small items (which are supplemented by even smaller parts i.e. the rubber caps). Keep away from young children and pets to avoid a choking hazard. Used materials: Maple veneered MDF (wood), metal pins, rubber backings. Proper use: Pin this item on your clothes, bag, or in/on another designated spot to show it off Do not: Use this for any purposes other than decorative |
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PACKAGING At conventions most of my packaging material is paper in an attempt to reduce the impact my business has on the environment. But this is not always possible when shipping items through my webshop and wanting to guarantee things come without scratches or water damage. In this case I will use bubble envelopes, plastic sleeves and the occasional bubble wrap to make sure items arrive safely and in the best possible condition. I do try to reuse a good portion of packaging material I get through ordering my own merchandise and other orders I place. It differs from time to time what I have available to do this with, but this could apply (but is not limited) to:
★ Bubble wrap ★ Paper wrap ★ Cardboard backings ★ Package boxes, especially if an order is big
Risks & safety: Keep all packaging away from young children and pets. Plastic packaging can be a choking hazard. This applies to the bubble envelopes, plastic sleeves, and bubble wrap.
Used materials: Baggies and envelopes at conventions: kraft paper A3 envelopes at conventions: sturdy paper and cardboard backing A3 sleeves at conventions: plastic Business & thank you cards: coated paper Paper wrap: kraft paper Bubble envelopes: plastic sleeves for art prints and stickers: plastic Bubble wrap: plastic
Proper use: Reuse when possible, and if not possible please deposit packaging materials in the correct recycling/waste bin. Please keep packaging materials away from young children and pets |
If you have further questions, feedback, or a complaint about any of my items, please don’t hesitate to reach out to me via nekouhaishop@gmail.com. Together we can find a solution for whatever the issue might be, whether that’s providing you with a replacement, offering you a refund, or anything in between. On top of that, if an issue is found to be applicable to a batch or line of products, I will take note and withdraw the affected items from sale immediately. In such cases you are welcome to contact me directly through the same aforementioned email address and claim a refund.
I am fully committed to comply to the best of my abilities, and I appreciate your understanding and trust in me running my business in the best way possible.